PRAVEEN PANCHAL-Vice President of IT & CIO-City College of New York
PRAVEEN PANCHAL
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Praveen Panchal

"Besides being avid listeners, the CIOs must be authentic, flexible, self-disciplined and stay true to the larger mission of the enterprise."
 
Praveen Panchal
Vice President of IT & CIO
City College of New York
 
Praveen is the Vice President of IT and Chief Information Officer at the City College of New York. Prior to joining City College, Praveen worked in management and executive level positions at several organizations, including John Jay College of Criminal Justice, Hostos Community College and the School Construction Authority. His professional accomplishments are comprised of providing effective leadership, strategizing customer focused solutions and harnessing technology for institutional transformation for which he received the Wharton-Infosys Award. He has more than 25 years of experience. 
 
Challenges in technology to meet enterprise needs in 2013 and expectations.
 
The following are a few of the challenges that enterprises will face in 2013 and beyond:
1) Supporting the information technology consumerization frenzy and BYOD (Bring-your-own-device) model.
2) Developing and supporting the enterprise-wide cloud strategy.
3) Integrating IT into enterprise decision-making and using analytics to support enterprise end-results.
4) Explosion of data (big-data)and need for infrastructure growth.
5) Mandate of converting the enterprise networks to IPv6.
6) Updating professional skills and roles of IT staff.
7) Improving enterprise operational efficiencies through IT.
8) Large scale Cyber-attacks in light of the “connected” world.
9) And finally, funding these initiatives.

The areas in business environment where solutions do not yet exist or not up to the mark, and which if existed, would've made job easier. 
 
The proliferation of consumer devices and the BYOD (Bring-your-own-device) model has shifted the whole dynamics. The challenge is to figure out the implications of this on the IT infrastructure, effects on IT support strategy and lastly IT security, privacy and compliance implications. IT will have to find a critical balance to benefit itself and at the same time keep users happy and productive. The other factor is how to future-proof the IT architecture and provide support for new architecture. We need fresh thinking about future architecture to meet the explosive growth in areas such as cloud computing, mobile devices, big data, social platforms, analytics, IPv6, etc. 

My roles and responsibilities as a CIO
 
Over the last few years the CIOs role has changed significantly from a technology-centric manager to a business-centric executive. Earlier CIOs were responsible for pure technology solutions that kept the “lights on”. Now, the CIOs assume a broad enterprise responsibility. The first thing a CIO needs to understand is how the IT organization can best align with and support the enterprise mission. In order to do that the CIOs need to have a deep understanding of the business model and overall enterprise strategy. Overall, a CIO must be a strong marketer, communicator and a negotiator.

Technology Trends Impacting Enterprise Business Environment

Few of the trends that I am observing are big data mining and data analysis, hybrid (public/private mix) cloud and enterprise social networking. The potential effects of these technologies on IT strategy and the business environment will be significant. However, one needs to clearly understand how these trends are going to affect the enterprise going forward. E.g. despite having a sufficient collection of data to offer historical evidence of past patterns of
behaviors, it is evidently important that what an enterprise does with that collection of data.

Lessons I learned as a CIO that can help you
 
To build a successful, enduring IT organization, you must seek advice and information from a wide range of people, including those who do not agree with you. You must build your organization from the ground up, only then can you deliver high quality value added services. Besides being avid listeners, the CIOs must be authentic, flexible, self-disciplined and stay true to the larger mission of the enterprise. Lastly, they must remember to celebrate success, whether it’s theirs or others!